Category Archives: Notice

Delivery country update!

Delivery countries have been updated.

Due to COVID-19, there have been frequent changes in delivery countries. We want Covid-19 to disappear so we can return to normal life without a mask, and we also wish we could supply our products to more countries. It can be continuously updated depending on the situation. and There will be major updates to our site. And soon, BTS color contact lenses will be coming.
Shipping by ship, K-packet (Small package Airmail), and EMS (Express Airmail) shipping options are categorized by country.
Please check the countries that apply to you below to avoid confusion.
CountryEMSAirmailBy ShipK-PacketDetail
Republic of South Africa×××
Netherlands×××
Norway×××
Taiwan×××
Germany×
Russia×
Luxembourg××
Malaysia
US×Please check the restricted areas below.
Vietnam
Brazil×××
Sweden×××
Spain×××
Slovenian××
Singapore××
Ireland×××
UK×
Italy×××
India×××
Indonesia××
Japan××
China
Canada×
Thailand
Poland×××
France××
Finland×××
Philippines
Australia×××
Hong Kong

 


<Delivery delay area in US>

 

Delayed delivery of more than one month to New York Redemption Office (postcode 001XX ~ 399XX)
But Most of them arrive within 3 weeks with K-packet.

 

Receptionarearestrictions
AlabamaConnecticutDelawareFloridaGeorgia
MaineMarylandMassachusettsMississippiAtlanta
NewHampshireNewJersyNewYorkNorth Carolina Pennsylvania
Rhode IslandSouth CarolinaTennesseeVermontVirginia West
VirginiaWashington D.C

Delivery notice as Covid 19 spreads worldwide

Covid 19 has an impact on global delivery systems.
We want to reduce confusion by informing the country of delayed delivery by suspending or reducing flights. Below is a list of countries where services are currently suspended and countries with delays.
Please make sure there is no confusion when ordering.
This information is updated daily.

Countries that cannot be shipped

It is a country that cannot be delivered due to the reduction in airliner operation and the prohibition of aircraft operation in the country.

[table id=1 /]

* Australia can be shipped by ship.

EMS Express shipping Only

EMS express shipping is only available for the region or country.

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Areas delayed by more than a month

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We are disinfecting all our products.

You may be hearing news that Korea is being affected by corona virus from China. Luckily we are safe and there is no corona virus here yet. But for those customers who are anxious, we are disinfecting all our products. The following is the process of disinfection we are doing.

We use virus disinfection solution certified by the Korea Food and Drug Administration. This solution removes various viruses, super bacteria and influenza. We have prepared this solution in plenty.
  • prepare a disinfected towel and solution.
  • Sprinkle the solution so that the towel gets wet.
  • Use a towel to wipe the product with solution.

Contact lenses were produced by automated machines. Wipe the surface of the box with the product already vacuum packed and sterilized.

The same applies to the contact lens case. These contact lens cases were produced before August 2019.

We do our best to disinfect our products so that our customers can rest assured. We will ship after sterilization without any single product.

Thank you.

Delayed arrival of I-dol lens Canna Rose 0.00 (Plano) Products (Other eye power can be shipped normally.)

We are sorry to inform you that the canna rose 0.00 (Plano) product which was planned to be shipped on May 29th was delayed to June 4th due to factory production line problem. (Other eye power can be shipped normally.) We are currently coordinating the supply and demand of products with our current Idol lens headquarters. If a small quantity of products are in stock, we have a plan to ship to our customers as soon as the goods are ready. In the future, pixel-eye.com will make sure that Idol-lens Canna rose products are always in stock. We apologize again for the inconvenience that caused you inconvenience.

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